Privacy Policy

Last updated: 24 March 2026  ·  Effective date: 24 March 2026

1. Who We Are

Digich.org is an IT solutions company registered and operating in Accra, Ghana. We provide software development, cybersecurity, cloud infrastructure, and strategic IT consulting services.

Data Controller: Digich.org, Achimota, Accra, Ghana
Contact: hello@digich.org  ·  +233 50 677 6654 (GH)

2. Information We Collect

Information you provide directly

When you use our contact form or reach out to us, we may collect:

• First and last name
• Email address
• Phone number (if provided)
• Company name and your role (if provided)
• The content of your message and the service you are enquiring about

Information collected automatically

When you visit our website, basic technical data may be logged by our hosting provider, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on the site
• Referring website

We do not currently use third-party analytics tools (e.g. Google Analytics) that track you across websites.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and provide the services you requested
• Send follow-up communications related to your project
• Improve the quality of our services
• Comply with legal obligations

We do not sell, rent, or trade your personal data to any third party. We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contractual necessity — to respond to and fulfil service requests
• Legitimate interests — to manage and improve our business communications
• Legal obligation — where required by Ghanaian law or applicable regulation
• Consent — where you have explicitly agreed, such as to receive updates from us

5. Data Retention

We retain your contact information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry records are typically kept for up to 3 years. You may request deletion at any time.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Form submissions are transmitted securely.

7. Your Rights

Under the Ghana Data Protection Act and GDPR (where applicable), you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — ask us to limit how we process your data
• Objection — object to processing based on legitimate interests
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at hello@digich.org. We will respond within 30 days.

8. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use advertising or cross-site tracking cookies. For full details, see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites (e.g. WhatsApp, LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@digich.org
• Phone / WhatsApp: +233 50 677 6654 (GH)
• Address: Achimota, Accra, Ghana